Frequently asked questions
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials, including stainless steel & 18k gold plating. Each product description includes detailed material information.
Are your pieces hypoallergenic?
Yes! The materials we use in our pieces are 100% hypoallergenic. However, if you have specific allergies, please check the product details or contact us before purchasing.
How long does it take to process an order?
Orders are typically processed within 2-5 business days.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor its progress.
What payment methods do you accept?
We accept Debit cards, PayPal, Mastercard, Visa, Discover. You can see all available payment methods at checkout.
Do you accept returns or exchanges?
All sales are final, and we do not accept returns or exchanges, including for sizing issues. However, if you receive a incorrect item, please contact us within 48 hours of receiving the package for assistance. For more information, please see our Return Policy.